Party Pinkies Shop Terms

Terms and Conditions

Ordering and Payment

Orders can be placed by telephone, e-mail or through our website.

Party Pinkies accepts all major credit cards by telephone, email and through online shop ordering. Goods will not be despatched until paid for in full.

All orders will be sent by post as specified or as agreed in writing with the customer.

All prices are displayed inclusive of VAT and relate to internet, email or telephone orders only. An invoice will be sent with each order.

All prices shown are valid at the time of placing the order. Party Pinkies reserves the right to alter prices.

Deliveries and Dispatch

It is expected that all orders, unless the customer wishes otherwise, will be despatched within seven working days (though usually sooner). If you require goods by a specific date please let us know at time of order.

Damages and shortages must be reported within 24 hours of receiving the order.

If you do not receive your goods within 10 working days of placing your order, or you have not received it by an agreed date, please contact us for an explanation.

All goods will be sent by parcel force, standard parcel rate (3 - 5 working days). We shall endeavour to inform you when your goods have been despatched. Postage and packing which includes insurance will be charged as follows:

1-500 gms = £3.95 (these packages will probably be sent 1st class)

501 - 750 gms = £4.95

751 - 1kg = £5.95

1kg - 2 kg = £7.95

2 kg - 5 kg = £9.95

Overseas orders (including the Channel Islands and Isle of Man)will be priced accordingly. Please place your order in the normal way and we shall contact you with a price.

Returned Goods

Where it is not the fault of Party Pinkies and the customer wishes to return goods which are not faulty the decision lies at the discretion of Party Pinkies. On agreeing to accept returned goods we reserve the right to charge a handling charge of 10% of the original purchase price. The original cost of postage and packing is not refundable and goods must be returned by the customer in suitable packaging at their own cost. Refunds will only be considered for goods returned within 7 days. Party Pinkies retain the right to not accept returned goods

Goods, for whatever reason, can only be returned with the prior approval of Party Pinkies. Please return goods with their original packaging. Party Pinkies can accept no responsibility for damage or loss of goods being returned.

Products

All products, unless stated otherwise (eg flower petals), are made from artificial materials. Any references to flowers, leaves etc. relate to man-made products. All references to gold, silver, pearl, etc., relate to colour and not the actual material from which products are made.

Party Pinkies is part of Party Pink Ltd.

Our Cirencester shop operates under the name of The Cirencester Party Shop